Privacy Policy

1. Collection of Information

1.1 We value your privacy and take appropriate steps to ensure that we do not collect unnecessary information, focusing only on the data needed to provide our services and secure your account.

1.2 At the time of registration, we may collect personal information, including but not limited to, your name, address, phone number, email address, gender, date of birth, and preferences (“Registration Information”).

1.3 For any transactions, communications, or payment services on the Platform, we may collect details such as bank account numbers, billing and delivery information, credit/debit card details, and other relevant information (“Account Information”), in compliance with Indian government regulations.

1.4 We also record and retain details of your activities on the Platform, including information about the goods you interact with, pricing, delivery details, and any disputes or communications through the Platform or its affiliates (“Activities Information”).

1.5 We track browsing and purchasing activities on the Platform, including data like IP addresses, browsing patterns, and behavioral information. Additionally, we collect statistical data, such as operating system details, browser information, pages visited, and number of unique visits (“Browsing Information”).

1.6 Your data includes Registration Information, Account Information, Activities Information, and Browsing Information, among others.

1.7 It is essential for you to provide certain mandatory information during registration. Failure to do so may result in our inability to complete the registration process or offer our services to you.

2. Use of User Data

2.1 By providing your data, you authorize Apparelux to collect, store, and use it for the following purposes:

2.2 Verifying your identity; processing your registration, providing a login ID, and managing your account; offering customer service; responding to inquiries, feedback, claims, or disputes; enabling communication between users; conducting research or statistical analysis to improve Platform content, services, and offerings; and for marketing purposes. If permitted by law, Apparelux (including its subsidiaries, affiliates, or Service Providers) may use your data for notices, surveys, product alerts, and other marketing materials related to Apparelux's products and services.

2.3 If you voluntarily submit any information to be published on the Platform, you consent to its public disclosure and any related legal requirements.

3. Disclosure of User Data

3.1 You agree that Apparelux may share your data with third-party service providers (such as data entry, promotions, product alerts, logistics, payment services, etc.) who are bound by confidentiality agreements and are only allowed to use your data for the specified purposes outlined above.

3.2 We may also share your data with subsidiaries, affiliated companies, or their Service Providers.

3.3 When necessary, your data may be disclosed to professional advisors, law enforcement, insurers, or regulatory bodies.

3.4 Your data will be accessible to our employees, third-party service providers, and others as needed for the purposes outlined in this policy.

3.5 Any voluntary information you provide (e.g., product details, images, reviews) may be publicly available on the Platform, making it accessible to anyone on the internet. Once disclosed, this information becomes public, and you waive any rights of confidentiality or copyright.

3.6 We may share your data with third parties (such as banks or financial institutions) to offer additional products or services. While we aim to ensure your data’s security, no measures can guarantee complete protection from theft or misuse.

3.7 Apparelux may establish relationships with other websites or companies to provide products or services not offered by us. This Privacy Policy does not apply to those third-party services, and we have no control over how those parties handle your data. You should review their privacy policies before engaging with their services.

4. Right to Update User Data

You have the right to access and update any personal information we hold about you under applicable laws.

5. Cookies

5.1 We use cookies to store information and track your visits to the Platform. A cookie is a small piece of data sent to your browser and stored on your device. If you don’t deactivate or erase the cookie, we will know when you visit the Platform again, and we can track your usage pattern.

5.2 Cookies allow us to identify you, save your information for easier access, gather statistics, analyze browsing patterns, target ads based on your interests, assist partners in processing orders, and track your participation on the Platform.

5.3 You can configure your browser settings to accept or reject cookies. If you reject all cookies, some Platform features may not work, and you may have to re-enter your information more frequently.

6. Minors

Our Platform is not intended for minors (under 18). However, we cannot always determine the age of visitors. If a minor has provided personal information without parental consent, their guardian should contact us at the address listed below to remove the information.

7. Security Measures

Apparelux implements reasonable security measures to protect your information, though no online transmission is fully secure. We strive to safeguard your data, but we cannot guarantee absolute security for any information you transmit to us, and you do so at your own risk.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated by posting the updated policy on the Platform. The new policy will be effective immediately upon posting, and continued use of the Platform will constitute acceptance of the revised terms.

9. Grievance Officer

As required by the Information Technology Act, 2000, the contact details for the Grievance Officer are as follows:
Neetu Singh, A 211, Bhau Apt, B/H Asha INDS, VS Road, Mumbai East, Pincode 401305.
Email: help@apparelux.in